#THAT: Uber vs. Lyft

Mat Fortin, Associate Producer, #THAT

Ride sharing apps have become the go-to when it comes to on-demand travel. Whether it’s Uber or Lyft, riders want to get where they’re going quickly and cheaply.

While Quinnipiac students generally seem to opt for Uber over Lyft, both apps offer their own advantages users should know about.

Both ride sharing services are pretty similarly priced during most hours of the day. On Friday or Saturday nights, though (or any other time with high demand for cars), Lyft may be the cheaper option. Uber’s Surge is known to increase the normal price of a ride by as much as eight times. That’s a big spike and can make your night out much pricier. Lyft, on the other hand, is known to only doubles its prices.

Another advantage Lyft may have over Uber is its customer service. A scan through traveling message boards and threads reveal a pretty strong preference towards Lyft’s customer service center. That can be a big help if you leave something behind in the car, have an issue with the driver or get into an accident.

Where Uber does have an edge on Lyft is its fleet of cars. Uber is a more established and larger company, and has many more active drivers. This helps to ensure users will find a ride whenever and wherever they need one, and it can minimize wait times.

Some websites recommend that users download both apps, and compare driver availability and pricing before heading out the door to get the best deal.

If you haven’t signed up for either service, both offer a free first ride. Click here to redeem one with Uber, and here for Lyft.